Susino Solutions Privacy Policy
Susino Solutions
Email: [email protected]
Phone: 629-265-0447
Website: https://susinosolutions.com/
23600 Mercantile Road Suite C-100, Beachwood, OH 44122, United States
Susino Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or communicate with us.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Business information
Appointment details
Technical Information
IP address
Browser type
Device information
Website usage data
Communication Data
SMS messages
Email communications
Form submissions
Appointment booking details
How We Collect Information
We collect information through:
Website forms and contact forms
Appointment booking forms
SMS opt-in forms
Email communications
Cookies and tracking technologies (such as Google Analytics)
Direct interactions with our services
How We Use Information
We use collected information to:
Provide and manage our services
Respond to inquiries and support requests
Schedule and manage appointments
Send service-related communications
Improve our website and user experience
Process payments through secure payment providers
Maintain internal records
We do not sell or rent your personal information.
SMS & Communications
By providing your phone number and opting in, you consent to receive text messages from Susino Solutions. These may include:
Appointment confirmations and reminders
Service updates
Customer support messages
Account-related notifications
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at [email protected] or 629-265-0447.
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share SMS consent data for marketing purposes.
Data Sharing Policy
We do not sell or rent personal information.
We only allow limited access to information when necessary to operate our business, such as:
Payment processing providers
Website analytics tools
Service infrastructure platforms
Customer data, including lead information and SMS consent, is never shared for marketing or promotional purposes.
SMS opt-in data and consent are never shared with affiliates or third parties for marketing use.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Understand website usage
Improve user experience
Analyze performance through tools such as Google Analytics
You can control cookies through your browser settings.
Data Security Practices
We implement appropriate technical and organizational measures to protect your information, including:
Secure data storage
Encrypted communications where applicable
Restricted access to authorized personnel
While we take reasonable precautions, no system is completely secure.
Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Third-Party Services
We use trusted service providers to operate our business:
GoHighLevel – CRM, funnel builder, communications, and automation platform
Stripe – secure payment processing
Google Analytics – website analytics
These platforms act as data processors and help us deliver our services. They are only given access necessary to perform their functions.
Your Rights & Choices
You have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your data (where applicable)
Withdraw consent for communications
To exercise your rights, contact us using the information below.
Opt-Out Instructions
You may opt out of communications at any time:
SMS: Reply STOP
Email: Click the unsubscribe link or contact us
Direct Request: Email us to be removed from communications
Children’s Information
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
Susino Solutions
23600 Mercantile Road Suite C-100
Beachwood, OH 44122
United States
Email: [email protected]
Phone: 629-265-0447
Website: https://susinosolutions.com/
Last Updated: May 1, 2026